1. DISCLAIMER

This Request for Information does not create any representation, either express or implied, that:

• any tender or procurement process will proceed; or
• if a tender or procurement process does proceed, that the participant’s tender or

other form of application (if any) will be given any preference or special consideration.

Participants are still required to follow any tender or procurement process that may take place.

This Request for Information does not indicate a commitment to any particular course of action.

2. INTRODUCTION
   1. Background

The Islamic Development Bank (IsDB) is preparing to launch a competitive selection process for a consulting assignment focused on a comprehensive assessment of its Operations Management Solution (OMS), the Bank’s core business platform for managing the project lifecycle from its technical, functional and governance perspective.

This RFI is targeted at qualified firms with expertise in designing Enterprise level software architecture, Management Information Systems, Database solutions, and Operations Management systems. Full details of the assignment are provided in the attached Terms of Reference (Annex A).

1. 2. Purpose

This RFI aims to collect input from the market to inform the Bank’s upcoming

procurement. Specifically, IsDB seeks feedback on:

• • • Feasibility and practicality of the TOR;
    • Technical, costing, and logistical considerations;
    • Indicative cost ranges and workstream structures;
    • Suggestions for sequencing or alternative implementation approaches.

It also allows qualified firms to express their interest in being considered for the upcoming selection phase (see Section 6).

1. 3. An Opportunity to Contribute and Shape

This RFI is an opportunity for qualified firms to help shape a strategically important assignment. Respondents may:

• • • Provide full or partial answers to the questions in Section 5;
    • Offer feedback on the TOR via tracked changes or in-line comments;
    • Express interest for the forthcoming procurement phase. Participation is voluntary and does not impact eligibility in future processes.
  • Confidential

All responses will be treated as confidential and used solely for internal review and planning.

 

1. 5. Contact Person

The Contact Person for this Request for Information is: Name: Wahidullah Alokozay

Title: Corporate Procurement Officer Address:

Telephone:

Email: walokozay@isdb.org

1. 6. Lodgement

Responses must be submitted no later than:

Thursday, 21 May 2026, at 11:00 PM (KSA time / GMT+3)

Submit responses to: RFI Responses - RFI - OMS Assessment e1fb2916.isdb.onmicrosoft.com@emea.teams.ms

Use subject line: “RFI – OMS Assessment – [YourFirmName]”

Ensure files are virus-checked before submission.

3. SCOPE

The scope of the assignment is detailed in the attached Terms of Reference (ToR). Respondents are encouraged to review the TOR (in Annex A) thoroughly before submitting feedback or expressions of interest.

4. INSTRUCTIONS FOR RESPONDENTS

Before responding to the questions in Section 5, please ensure that:

• • You have reviewed the Terms of Reference (Annex A) in full
  • Your organization’s name and contact details are clearly indicated
  • If expressing interest (see Section 6), you have also completed the EOI Form (Annex C)
  • Any proposed revisions to the TOR are provided using track changes in the Word version of Annex A.

You may respond using your own document format, as long as it follows the structure and numbering in Section 5. Partial responses are accepted.

You are encouraged to include:

4. • Comments or suggestions not explicitly covered in the questions
   • Supporting materials such as case studies, capability statements, or team bios Please ensure your submission is clear, well-structured, and complete.
5. RESPONSE SCHEDULE / SPECIFIC INFORMATION REQUESTED

1. Clarity of Scope and Feasibility
   1. Assignment Scope and Structure
      1. Is it feasible to deliver all the objectives and scope of work in a single assignment, as currently designed?
      2. Or would you recommend breaking it down into separate phases or contracts?

 

1. 2. Information Gaps
      1. Are there any critical information gaps or missing inputs that would prevent you from preparing a sound technical and financial proposal? The standard response forms (technical and financial), used when submitting proposals at the RFP stage, are attached for reference (Annex B).
      2. Are there any materials required as a pre-requisite from the IsDB for you to proceed with the submission of a proposal?
2. Timeline and Cost Considerations
   1. Timeline Assessment
      1. Is the proposed duration of 4–5 months sufficient to achieve the assignment objectives?
      2. If not, what scope of meaningful delivery could be completed by the deadline, assuming a start date of 1 June 2026?
   2. Costing Confidence
      1. Given the complex nature of the assignment (technical, functional and governance) and the inclusion of travel, are you able to estimate costs with reasonable confidence at this stage?
   3. Indicative Cost Ranges
      1. Without quoting exact prices, what would be a reasonable cost range for this type of assignment? (where possible, please indicate key cost drivers, level of efforts, team composition – remuneration breakdown, travel or other major cost components)
      2. If possible, please share indicative cost ranges per section (technical, functional and governance related assessment).
3. Fieldwork and Logistics
   1. Travel and On-Site Work
      1. Are you able to travel to one of the Regional Hubs (Almaty, Dakar, or Abuja) for the understanding the user experience issues phase?
      2. Which city would you prefer to travel to, and why?
      3. How much time would you propose to spend on-site?
      4. Would you also recommend a checkpoint visit(s) to Headquarters (Jeddah) to help ensure successful delivery??
      5. Which institutions would you choose to perform the benchmarking, and why?
4. Technical Feedback on TOR
   1. Track-Change Feedback on TOR
      1. If you have suggestions to improve the TOR, please provide comments directly in the attached Word document using track changes or in-line comments feature.
5. Delivery Experience and Capabilities
   1. Relevant Experience
      1. Have you delivered similar assignments earlier?
      2. If so, please provide brief examples or links to case studies (no marketing brochures, just relevant examples).

 

5. 1. 3. Have you worked with similar organizations like IsDB, or within the country or region?
6. Methodology and Tools

1. Do you have any preferred agile methods or toolsets for delivering assignments of this nature?
2. Are there any collaboration platforms you recommend or prefer?

7. User Research Approach
   1. User Engagement Strategy
      1. What is your preferred approach for user research in complex institutions with distributed teams (e.g., HQ + regional hubs)?
      2. Do you recommend any methods we haven’t included in the TOR?
8. Future-Proofing and Modularity
   1. Flexibility
      1. Based on your experience, what architectural choices should we prioritize to make the system flexible in terms of adapting to the changing needs of the business?

6. ATTACHMENTS
   • Annex A – Terms of Reference (TOR)